After-Sales Service
Customer-focused A/S service
After-Sales Service
Doori-tech prioritizes customer satisfaction and provides systematic A/S service so you can use our products with confidence after purchase.
Free Warranty Period
We provide free A/S for 1 year from the date of purchase.
* Consumables and user negligence excludedQuick Response
A representative will contact you within 24 hours of receiving your A/S request.
* Based on business daysExpert Technicians
Skilled expert technicians will visit and handle your issues directly.
* Response time may vary by regionA/S Request Process
1
Submit Request
Submit an A/S request by phone or online.
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2
Consultation & Diagnosis
Our representative will check the symptoms and provide solutions.
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3
Repair/Replacement
Repair/replacement is performed via visit or delivery.
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4
Completion
We will inform you of the results and complete the A/S.